NotMyFault makes every thing alone with out help on tickets (Any of them). And this makes the operation slow. I vote for ommo and another one to be operator too.
I appreciate your words however I very much doubt I'd ever be able to have that rank, even if I wanted it. I find it out of my league a bit too much.
As Operator it makes sense that Fault would have a lot to do, however, there are also the Managers that lighten the hefty load. Another Operator is not needed.