Wrong thread BTW. https://mc-mega.com/forum/threads/novice-information-and-rank-thread.709/unread Here you go!
So instead of just saying "oh you have to do more for Novice" you could actually state what they are, that you have to have 5 hours of /playtime on the server. Also, just because someone got one thing done doesn't mean they don't know about the other thing.